For our smaller clients who don't want to lock in to a monthly arrangement, pre-paying for your support hours means that you can still access a discount on our standard chargeable rate and will also have access to the following benefits:
 
Response time < 2 business days
Access to a Teams channel for quick questions and responses
Schedule a portion of this pre-paid time for regular meetings directly with Martha
Receive updates relevant to your organisation and industry
 
This pre-paid support option includes 5 hours of support.
 
Support hours do not expire; however, if hours are not used within 12 months a surcharge may be applied to meet current rates.